Trust & Legal
Acceptable Use Policy
Draft — pending qualified legal review. This document describes how the LiVoice platform currently works. It has not yet been reviewed by legal counsel, and an effective date will be added after review.
To keep LiVoice safe and reliable, you agree not to use the platform — or agents designed with it — for the following.
Prohibited activities
- Illegal activity, fraud, scams, or impersonating people or organizations.
- Spam, unsolicited bulk calls or messages, or communications without the consent required by law (including telemarketing, robocall and SMS rules).
- Harassment, threats, hate speech, or content that exploits or harms minors.
- Deceiving people about whether they are talking to an AI where disclosure is required.
- Collecting sensitive information (such as payment card numbers, passwords, or health data) without appropriate safeguards and legal basis.
- Unauthorized access, probing, scanning, or attempting to bypass security or rate limits.
- Automated scraping, or using the platform to build a competing service.
- Interfering with the platform, other users, or our providers' systems, including excessive automated requests.
- Harmful automation that makes consequential decisions about people (such as credit, employment or housing) without human review.
Enforcement
We may investigate suspected violations, remove content, rate-limit, suspend, or terminate accounts, and cooperate with authorities where required.
Reporting
Report misuse through our contact page.
Questions? Contact us.