Frequently asked questions.

LiVoice Systems helps businesses use AI to improve customer communication, capture opportunities, and automate workflows — with AI receptionists, voice agents, website assistants, scheduling, follow-up automation, and custom AI consulting. LiVoice is part of Shannon Consulting Inc.

Livi is LiVoice's bilingual AI business consultant. She interviews you about your business, builds a Business DNA profile from your answers, and — once you sign in — helps generate an AI Agent Blueprint you can review, edit, and preview. Livi is an AI, not a human.

LiVoice is industry-agnostic. Livi's questions adapt to your business — a restaurant, a law firm, a clinic, and an online store each get different follow-up questions and recommended workflows.

Tell Livi about your business, review and confirm your Business DNA, then generate an AI Agent Blueprint. You can edit the blueprint and test a simulated preview. Connecting the agent to real phone lines, calendars, or CRMs is done with the LiVoice team during implementation.

Yes. Livi converses in English and Spanish. You can choose a language or simply write in the one you prefer, and she will follow.

In many cases, yes — typically by forwarding your existing number. Telephony options are confirmed for your specific provider during implementation.

Scheduling can be built into your agent by connecting it to your calendar or booking tool. The exact tools supported are confirmed during your strategy session. In the in-app preview, scheduling is simulated.

CRM connections are scoped per project. Tell Livi which tools you use, and the LiVoice team will confirm what is possible for your setup.

You can explore the website and chat with Livi without an account. Saving your Business DNA, generating agent blueprints, and managing agents require signing in with Google.

Account, profile, and agent information is stored in our application database, associated with your account and accessible only to you (and to LiVoice staff when needed to provide the service). You can control conversation storage in Privacy Settings. See our Privacy Policy for details.

Yes. Go to Delete Account, confirm your email, and your account, business profile, agents, and stored conversations are permanently removed from our application database.

Pricing depends on the solutions, integrations, and usage your business needs. We provide a custom quote after a strategy session — no prices are hidden behind fine print.

Use the contact form, request a strategy session, or reach us on Instagram or X at @livoicesystems.